Terms and Conditions
Introduction
The website uniediting.co.uk (hereby referred to as the “website”) is the property of Uni Editing Ltd. The terms “we,” “us,” and “our” all refer to Uni Editing Ltd, whose registered office is 7 Oakwood Drive, Swansea. SA8 4DG. Uni Editing Ltd is a UK registered company, number: XX
The terms “user(s),” “customer(s),” and “you” refer to you as the client of our website and services.
The terms “proofreader(s),” “proofreading expert(s),” “editor(s),” and “copy editor(s)” refer to our partners offering such services to you through our service.
The terms “document(s)” and “work product” refer to the text that you have submitted to us for servicing.
The term “proofreading” also includes “editing” and “copy editing” as services that we offer our users.
By using this website and our services, you agree to comply with and are bound by the following terms and conditions. You may also enter into a written agreement with Uni Editing, in which case the terms of such written agreement are in addition to these online terms and conditions, and, to the extent of any inconsistency between these online terms and such written agreement, the written agreement shall take precedence. These online terms, and the terms of any written agreement, coupled with the privacy policy, make up the overall agreement between Uni Editing and its users.
Please note that this contains provisions that may limit your rights, and limit the liability of Uni Editing, such as under the section entitled “Liability and Warranties.”
Uni Editing reserves the right to amend these terms by updating this page without notice. We will make reasonable efforts to ensure our customers are aware of any such amendments. However, the onus is on you to regularly check the Terms and Conditions. These terms were last updated on 6th February, 2021.
Copyright
Users who submit work products to us for a service retain the copyright over such work product. Uni Editing does not claim the rights of any work product by virtue of supplying its services. Amendments resulting from proofreading made via the services delivered by us become the copyright of the user. The amendments that we make to work product are advice only. It is the user’s responsibility to accept, reject, or further amend such amendments. Content of any finished work product is therefore entirely the responsibility of the user or other persons to whom the author delegates, licenses, or otherwise assigns control over his or her work product. The user is solely responsible for any obscenity, blasphemy, racism, plagiarism, or reproduction of copyrighted material.
You represent and warrant: that you own or otherwise control all of the rights to the work product that you submit for service; that the work product is accurate; that use of the work product you supply does not violate this policy and will not cause injury or offense to any person or entity; and that you will indemnify us for all claims resulting from any work product you supply.
We have the right but not the obligation to monitor and refuse any activity or content for any reason in our sole discretion. We take no responsibility and assume no liability for any work product submitted by you or any third party.
Services
Our proofreading experts work from a standardised set of guidelines that describe in detail the process that all services should meet. Users are welcome to provide notes to our proofreading experts to meet certain specific criteria that the user wishes to achieve; however, if the request is not consistent with our internal guidelines set out below, then they will not be fulfilled.
Our standard guidelines are as follows:
Proofreading
Correct grammar, spelling, punctuation, and capitalization errors
Check your word choice and suggest improvements
Highlight issues of clarity or consistency in the text
Make sure the tone fits the document type
Ensure adherence to a chosen style guide
Ensure that the English used in the document matches your dialect request (i.e., British English, American English, or Australian English)
Ensure references follow the specified referencing style; where they do not, they will be highlighted, not completed, for you
Where possible, leave comments with feedback and links to our helpful blogs to help you further develop your English writing skills
Editing
As well as our standard proofreading, we will:
Revise sentences for clarity and concision
Edit text to change or adapt its tone
Make suggestions for the user to improve the overall quality of writing
Offer suggestions on how to reorganise elements of paragraphs and/or the documents structure where required
Suggest the correct presentation of data and charts
Make suggestions of changes or additions to enhance the document
Please note that not all the options above are necessary for every document. Contact us for a custom quote for other document formats. Additionally, cross-referencing, indexing and formal typesetting for publication are optionally available for an additional fee.
Corrections, Credits, And Refunds
We maintain a fair and simple policy for corrections, credits and refunds. The first step in any remedial request is to email us. We will review your work by having it thoroughly checked by an additional proofreading expert to assess whether we have met our minimum service requirements for the services that you have ordered.
From there, we will assess your request and will, at our sole discretion, (a) correct any defective work product, (b) provide a full refund or a partial refund, or (c) provide account credit based on the nature of the incident. We will look into issues with work product for 30 days from the point of completion. Cases outside of this will be dealt with on a case-by-case basis in our sole discretion.
Refunds will take five working days to process. Therefore, please allow that time to elapse before the money paid is back into your bank account.
If the order has been placed by mistake, the user must contact us ASAP as we will not be able to provide a full refund if one of our proofreading experts has begun servicing the document.
If several services have been ordered, but some were by mistake, or are no longer required, we will be happy to refund you in full for those additional services minus a £15 administration fee. If our proofreading expert has partly completed the service that has been requested for a refund, we will calculate the refundable amount.
If we have delivered a substandard service, we will work with you to agree an agreeable credit or refund amount.
Electronic Communications
When visiting our website or sending emails to us, you are communicating with us electronically; therefore, you consent to receive electronic communications from us. We may communicate with you via email or by posting notices on this website. You agree that all agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.
Contact
For all questions, comments, and inquiries, please contact uniediting@outlook.com
We grant you a limited license to access and make personal use of this website, but not to download (other than page caching) or modify any portion of it except with our express written consent. This license does not include any resale or commercial use of this site or its contents; any collection and use of any service listings, descriptions, or prices; any derivative use of this site or its contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots, or similar data-gathering and extraction tools. This site or any portion of this site may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without our express written consent. You may not frame or utilise framing techniques to endorse any trademark, logo, or other proprietary information (including images, text, page layout, or form) of Uni Editing without our express written consent. You may not reproduce any image or depiction of this site as it might be rendered by a web browser or otherwise without our express written consent. You may not use any meta tags or any other hidden text utilising our name or trademarks without our express written consent. Any unauthorised use terminates the permission or license granted by us. You may be granted a limited, revocable, and non-exclusive right to create a hyperlink to our website so long as the link does not portray us, in a false, misleading, derogatory, or otherwise offensive manner. You may not use any of our logos or other proprietary graphic or trademark as part of the link without our express written consent.
Liability and Warranties
We warrant that the work product delivered to you will comply with the service levels specified by us.
We will not be liable for any loss or damage, including, without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website or review or proofreading of work product.
Uni Editing takes no responsibility for, and will not be liable for, its website being temporarily unavailable due to technical issues beyond our control. It is the user’s responsibility to safeguard any original work product sent to us. We do not accept responsibility for the content of any work product submitted for editing. Proofed is also not responsible or liable for infringement of copyright, or any defamation or other loss or damage as a result of work product that has been edited.
Where plagiarism or discrimination are alleged to be present subsequent to the acceptance of a document, we reserve the right to cease proofreading and the customer will be alerted as to this allegation if not aware, and may be charged for work undertaken prior to the notification of such allegation. Uni Editing shall be under no obligation to investigate any third-party allegations of this nature and may act entirely within its own discretion as to proceeding with editing the relevant work product.
Prior to using our services, student users should check their academic establishment’s rules and regulations. We are not liable for any damages related to the use of the proofreading process, or any errors or inaccuracies that may appear on the website or in work product that has been subjected to the proofreading process.
While we endeavour to ensure that any electronic files are free of known computer viruses, we provide no warranty or guarantee that files are virus free, and we are not able to provide any assurances with respect to emails or attachments that may have originated with third parties.
In no event is Uni Editing liable to a user for damages in excess of the amount paid by that user for the service giving rise to such liability.
If you do not provide accurate contact information, or if you do not respond promptly if we require further information, we cannot be responsible for delays in providing the service to you.
TO THE EXTENT NOT PROHIBITED BY LAW, THE WARRANTIES SET FORTH HEREIN ARE EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES, ORAL, WRITTEN, STATUTORY, EXPRESS, OR IMPLIED. EXCEPT FOR THE EXPRESS WARRANTIES CONTAINED HEREIN AND TO THE EXTENT NOT PROHIBITED BY LAW, WE DISCLAIM ALL OTHER WARRANTIES, EXPRESSED OR IMPLIED, STATUTORY OR OTHERWISE, INCLUDING WITHOUT LIMITATION, THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. TO THE EXTENT SUCH WARRANTIES CANNOT BE DISCLAIMED UNDER THE LAWS OF YOUR JURISDICTION, WE LIMIT THE DURATION AND REMEDIES OF SUCH WARRANTIES TO THE DURATION OF THIS EXPRESS LIMITED WARRANTY.
Quotes And Payment
All users are eligible for a free initial quote. This quote will be provided with the prices at the time of its provision. Unless specifically guaranteed in writing, prices may change between the time the quote is issued and when the work is undertaken. Pricing is in most cases driven by the word count of the work product. All services carry a minimum price regardless of the word count.
All services are quoted in Great British Pounds (GDP) unless otherwise stated. All users are required to pay for documents prior to any work being done on them. Payment must be in full unless otherwise agreed in writing by Uni Editing.
We withhold the right to charge additional fees that result from inaccurate information being provided by a user. Any additional charges levied will be notified to the user.
Uni Editing strives to meet exact deadlines and prides itself on the prompt service provided. However, we are not liable for any result from a delay in the service. In such an instance where a delay may be unavoidable, we will make commercially reasonable efforts to contact the customer and remedy the situation.
Additionally, Uni Editing is not liable for delays in any service due to unforeseen circumstances beyond its reasonable control. All dates and times provided for the delivery of the content are approximate and based on previous orders of the same size. We cannot be held liable for any loss or damage caused by a later delivery time than has been quoted.
Right To Refuse Work
The customer assumes all responsibility for any liability resulting from the falsification or misstatement of personal information. We reserve the right to refuse service to anyone whom we believe to have falsified personal details.
Uni Editing does not condone, nor is it ever knowingly involved in, plagiarism. We reserve the right to decline any work that is believed to contain plagiarised content. We reserve the right to refuse any document that advocates racism or discrimination, or is deemed hateful, threatening, abusive, or insulting, alongside any material which is in violation of national or international law.
Upon acceptance of the work product, we have the right to subsequently refuse the job if it does not meet the standard that makes it possible for the copy editor to complete the job. This also includes situations where our proofreading expert reasonably believes that he or she cannot carry out the job to an acceptable standard. If our proofreading expert refuses the job, you will be notified via email, and your payment will be reimbursed minus any associated fees incurred.
Termination Of Contract And Service
A contract between the customer and Uni Editing commences as soon as payment is received. Furthermore, receipt of payment confirms the customer’s intention to initiate the service process. If a customer wishes to cancel any services provided by us subsequent to payment, then they must contact us and a refund will be issued (minus any costs incurred through administration and service delivery). We reserve the right to cancel any contract at our discretion for any reason without explanation.
Confidentiality
We take confidentiality seriously. We acknowledge that our proofreading experts may be privy to confidential information in the form of sensitive or unpublished material. To ensure client confidentiality, all of our proofreading experts are bound by our code of conduct, as well as our non-disclosure agreement.
Uni Editing keeps both original and edited documents with every order history, although you have the ability to delete all files stored after your order has been completed. We will, however, maintain a record of the work completed.
Marketing Disclaimer
We reserve the right to make “fair use” of your logos, trademarks, and imagery for editorial content. Uni Editing will use the above in promotional, advertising, and marketing material.
Governing Law
Under the terms of the Data Protection Act 1998, the user and Uni Editing may keep on record such information (eg contact details) as is necessary. Either may view the other’s records to ensure that they are relevant, correct, and up to date.
This agreement is subject to UK law, and both we and you agree to submit to the jurisdiction of the England and Wales court system.
If any provision of this agreement shall be unlawful, void, or for any reason unenforceable, then that provision shall be deemed severable from this agreement and shall not affect the validity and enforceability of any remaining provisions.